SERVICE REQUEST TURN AROUND TIME

S. NoCategoryTurn Around Time
1EMI Issues7 days post receipt of query
2Service Request (Foreclosure Enquiry / SOAs)7 days post receipt of payment
3Refunds7 days post receipt of refund amount
4Property Papers20 days post confirmation of payment
5SMS request post closure5 days post receipt
6Sanction pending disbursement7 days post clearance of all pending Sanction conditions, if any

If your issues does not get resolved within the specified time then you may make a complaint to National Housing Bank at

https://grids.nhbonline.org.in/default.aspx