| S.No | Category | Turn Around Time |
|---|---|---|
| 1 | EMI Issues | 7 days post receipt of query |
| 2 | Statement of Account / Foreclosure Own Funds | 7 days post receipt of customer request |
| 3 | Foreclosure of Balance Transfer | 15 days post receipt of customer request |
| 4 | Property Papers Dispatch | 30 days from the Loan Closure date/bouncing charges received date which-ever is later |
| 5 | Refunds | 10 days from the refund received from Insurer or Refunds request received date |
| 6 | Sanction to Disbursement | 30 days, post clearance of all sanction and other conditions, if any |
If your issues does not get resolved within the specified time then you may make a complaint to National Housing Bank at
https://grids.nhbonline.org.in/default.aspx