SERVICE REQUEST TURN AROUND TIME

S.NoCategoryTurn Around Time
1EMI Issues7 days post receipt of query
2Statement of Account / Foreclosure Own Funds7 days post receipt of customer request
3Foreclosure of Balance Transfer15 days post receipt of customer request
4Property Papers Dispatch30 days from the Loan Closure date/bouncing charges received date which-ever is later
5Refunds10 days from the refund received from Insurer or Refunds request received date
6Sanction to Disbursement30 days, post clearance of all sanction and other conditions, if any

If your issues does not get resolved within the specified time then you may make a complaint to National Housing Bank at

https://grids.nhbonline.org.in/default.aspx